How TicketMaster Gets Away With Soaking Ticket-Buyers

“I understand that they need to cover the manpower, the credit card costs and the technology required to process my purchase, as well as make a reasonable profit. But how come the service fees can be anything from £2 to £15 per ticket? How can they justify a fee for printing out your own ticket, using your own ink and paper? Does it really cost four times as much to process a purchase of four tickets than a purchase of one?”