Peer Pressure – The New Critical Mass

“Expert opinion in the media used to drive culture. Now, it’s peer recommendations. Already, consumers can sample a broader range of critical opinion on the Internet — some of it relevant and thoughtful, covering products that wouldn’t ordinarily be reviewed by the mainstream media, and some of it biased or one-dimensional. And marketers, such as movie studios and book publishers, are trying to figure out how Internet tastemakers figure into their relationship with their customers.”