Without a change in this design, nothing else can change. Moderation is impractical when you have 3 billion users speaking hundreds of languages in dozens of political cultures. AI is hopeless at nuance. And asking society to change itself – by telling people to be more cautious about what they read and repost or adding fact-checks to posts – is like replacing plastic straws to ameliorate environmental catastrophe. It makes for good PR, but the effects are so small as to be inconsequential. – The Guardian