“The sheer complexity of running a major opera house puts opera companies on the cutting edge of operations, with every step of the process scrutinized to maximize time and money, both precious elements in eternally short supply. Logistics, originally a military concept, is the science (and art) of getting the right people and equipment in the right place at exactly the right time. Since opera is a real-time performance, that means getting musicians into the pit, the audience seated, the lights down, the sets ready and the singers on and offstage at show time.”