Artistic Liability – My Latte’s Not Hot Enough!

So Sony lost a lawsuit for falsely luring people to movies. What’s next, asks Steven Winn. Prepare for an onslaught of cases brought by audiences unhappy with their artistic experiences. Say, San Francisco Opera patrons suing because the supertitles have been moved. “And what’s going on with the Irish coffee? Is that real whipped cream in those cans or what?”