PBT Called Arrogant, Dishonest

The editors of one of Pittsburgh’s two daily newspapers are underwhelmed by the Pittsburgh Ballet Theatre’s decision to replace its live orchestra with recorded music, and accuse the organization of shoddy business practices and arrogance. “Subscription sales started in February. But when the board decided in June to roll tape, it did not tell the public until August. And there still is no official refund policy for victims of the bait and switch. This, after customer outrage last year terminated the Premiere Circle Seating program. The board had choreographed an extra licensing fee for subscribers of $150 to $250 for the privilege of keeping their choice seats.”