“Until a few years ago, labels automatically took their shiny bread-and-butter format for granted and all the way to the bank. Customers had few other options and rarely balked when list prices were raised. But the unlimited possibilities of music downloads have transformed the playing field, turning the glamorous CD into a badly aging star that needs a major face-lift. For a music business desperate to steer people into stores and away from illegal download sites, that cosmetic surgery couldn’t come soon enough. Infamous for infighting and contentious disagreements, all four major record labels are setting their differences aside and supporting DualDisc, a new format that they believe offers the best of the audio and visual worlds.”