“The troubled and besieged Art Gallery of Ontario is about to get some major help fixing its tarnished image. To mastermind a turnaround, the AGO has hired Susan Bloch-Nevitte — one of the behind-the-scenes stars of the University of Toronto’s [$1 billion fundraising] success story. During the past year, the AGO has endured every plague a museum could have: falling attendance; budget-slashing; labour strife; a security problem that surfaced with the theft of Ken Thomson’s miniature ivories; a public uproar over the closing of the Group of Seven galleries; conflict with residents of its neighbourhood, and, most sensationally, the defection of major benefactor and board member Joey Tanenbaum over Frank Gehry’s makeover design.”