“As musical recordings have increasingly shed their physical form, the record industry and its customers have been at odds over what it all should cost. Music fans complain of high CD prices and copy more music illicitly than they purchase legally, while the record companies rail against the devaluation of their product and take file-sharers to court. Since legal ways to experience online music are only now becoming widely available, there is no established record of what the market will bear or how these innovations will be received. Will each song purchased online represent the loss of a whole CD sale in the store? Or will customers respond to the ease and selection of e-commerce by buying more, overall?”