Recording companies blame file-sharing for much of their current woes, and they’re getting increasingly aggressive about going after file traders. “Yet no matter what the label lawyers say, technology itself isn’t the problem. The problem is how the technology is used, and how copyrights are protected with those new uses. Along with that comes the challenge of rebuilding relationships with consumers who are increasingly treated like criminals. Sooner or later, companies will have to shift their emphasis from policing and throwing up roadblocks to their exclusive material and move toward inspiring listeners, engaging them, bringing them into more active modes of listening and interacting with music.”