REVENGE OF THE CONSUMER

Time Warner’s throwing ABC off its cable system in dozens of cities a few weeks ago ranks as one of the all-time stupidist corporate decisions. “What the company said, at a time when people everywhere expect to be able to get what they want when they want it, was, We won’t let you have it, if it doesn’t suit our corporate agenda. Disney took out ads in the papers, offering free installation of satellite television to Time Warner cable systems customers. Over twenty-five thousand Time Warner customers took them up on the offer. – New York Press 05/22/00