It Takes A Lot Of Work To Cancel A Big Arts Festival

“It’s bizarre to be this busy and not presenting music,” said an official at one festival; “We’ve had to unravel a pretty huge ball of yarn while transitioning to working remotely,” said another. Not only are there the issues of contacting patrons (individually, in some cases), testing the cancellation clauses of contracts, and dealing with lost income, there are problems like airlines giving (in place of refunds) travel credits to the ticket holder, not the festival who paid for the ticket. – The Post and Courier (Charleston)