Getting Italy’s Most Popular Museum Under Control

“Overseeing the Uffizi, with its world-class holdings and public-sector staffing, is a bit like running the Metropolitan Museum of Art and the Metropolitan Transportation Authority at the same time. … As [new director Eike Schmidt] fights to manage the crowds, generate more revenue and improve the museum experience – including its chaotic ticketing system and long lines – will he continue to marshal popular support and prevail against a morass of bureaucratic restraints, vested interests and political intrigue?”