Is It Ethical For Websites To Copy-Edit Customers’ Reviews?

Michael Agger: “If a bunch of illiterate people like to stay at a certain hotel, well, that’s information that would be useful to have. (No one likes to walk into a Jersey Shore situation without an adequate supply of tequila.) And, if someone can’t spell the word awsum, we may be inclined to devalue their opinion of trailrunning shoes.”

Source: Slate 05/10/11