Netflix’s Freakishly Fast Service: How Do They Do That?

“After a period of pretty-pleasing Netflix to let me poke around its clandestine Chicago-area hub, and see what wonders await and how its ubiquitous red-enveloped packages are processed, I was given an address and a time to arrive and asked not to blab about it. … To get there, I was told to go to Carol Stream, to be there around sunrise. I imagined it was like coming upon Narnia — one stares at it awhile until the entrance becomes evident, which turned out to be sort of true.”